Evelyn DeBolt Wilkerson




What can I do for you?


Evelyn DeBolt Wilkerson

Let me handle all of the behind-the-scene tasks so you can spending more time growing your business.

Experienced with a wide skill set

Over the past 13 years, I have acquired a varied skill set that includes all aspects of web and graphic design, project management, customer service, client management, word processing & data entry, and social media management. Also, I have a Bachelor of Arts degree from the University of Central Florida.


Website design and maintenance

Website design and maintenance

My experience includes but is not limited to custom web design (HTML/CSS) including mobile website design, website maintenance, new WordPress installations, WordPress theme installations and WordPress site maintenance.

Website design (including mobile websites)
Website maintenance, including WordPress
Implement and manage e-commerce solutions (Shopify, Selz, Amazon)
Facebook app development
Email marketing campaigns (MailChimp, GetResponse, Constant Contact) and e-newsletters

See portfolio

Customer care

Effectively solve customer inquiries via email
Resolve complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Customer support with placement of orders, refunds, or exchanges
Respond to requests for scheduling, website assistance or training materials

Customer service

Graphic design

Graphic design

Display ads
CD, Books, and and E-book Cover Design
Brochures and postcards
Website graphics and icons
Business cards, letterhead and presentation folders
Flyers and posters

See portfolio

E-learning and training materials

Formatting and creation of ebooks (ePub and mobi formats)
Formatting of printed books (CreateSpace)
Design e-courses using Moodle and Haiku learning systems
Formatting and proofreading of training materials

E-learning

Project management

Project management

Manage project lifecycle and coordinate activities of new website builds
Manage team of designers, developers, copywriters, and SEO specialists
Direct team deliverables
Define project requirements and timelines

See portfolio

Social media management

Creating and scheduling social media posts
Designing social media graphics
Facebook app development
Managing social media ads

Social media management

Word processing

Word processing and data entry

Google Analytics reports
Spreadsheets
Business letters
Training manuals and testing materials
Reports
Ebooks

See portfolio